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Performance measurement is a process for collecting and reporting information regarding the performance of an individual, group or organisations. It can involve looking at process/strategies in place, as well as whether outcomes are in line with what was intended or should have been achieved.

Performance measurement allow a business to:

  • To Evaluate
  • To Control
  • To Budget
  • To Motivate
  • To Celebrate
  • To Promote
  • To Learn
  • To Improve
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The Balanced Scorecard is the presentation of a mixture of financial and non-financial measures each compared to a 'target' value within a single concise report. The report is not meant to be a replacement for traditional financial or operational reports but a succinct summary that captures the information most relevant to those reading it.

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